Innovate offers transparent information and free consultations with our team so you can determine wether our services are suitable for your requirements. At the time of sign up, you agree to pay for and take full responsibility for all charges made in accordance with your plan and this policy. Because of this we do not offer refunds once you have signed up for a paid plan and your credit card has been charged. No exceptions are made.

Our monthly plans are month-to-month, billed in advance on a pay-as-you-go basis. Monthly plans automatically renew every month. You are billed once per month on the renewal day, which is the same day of the month on which you signed up for the plan.

Our annual plans are year-to-year, billed in advance on a pay-as-you-go basis. Annual plans automatically renew every year. You are billed on the renewal day, which is the same day of the year on which you signed up for the plan.


Cancellation

You have the right to access and use our services for the full period you have paid for. You may also cancel at any time prior to the end of your paid up period. No prorated refunds are provided for cancellations made before the end of the paid up period.


Failed charges

If Innovate is unable to bill your credit card, your account will ... update what will happen here.